Your Penta account with Solaris SE
For questions about bank documents, payments, seizures, and other topics, please use the Solaris SE contact form.
You can find more information in the FAQs.
Penta and Qonto complete their integration into a single banking solution under the Qonto brand.
Information on how to obtain your Penta account documents can be found below.
We thank you for your trust in Penta, and look forward to welcoming you to Qonto.
All business accounts, provided by Solaris SE, have been duly terminated. The month after the closure of your Penta account, customers received the final invoice via email.
If you have specified a billing account in the Penta app, any outstanding amounts will be debited directly from your new account.
Outstanding invoices from Penta
Please pay outstanding Penta invoices to the following bank details:
Recipient: | Qonto Services GmbH |
---|---|
IBAN: | DE92 1001 0123 0215 3334 56 |
BIC: | QNTODEB2XXX |
Reason for payment: | (Please use the invoice number(s) as payment reference). |
Further questions about Penta invoices
For further questions about Penta invoices, please contact us in writing at
Qonto Services GmbH
Rechnungsservice Penta
Warschauer Platz 11-13
10245 Berlin
Negative balance and Solaris SE charges
If you receive a reminder from Solaris SE or have questions about Solaris SE charges, please contact Solaris Support here.
Questions about data protection at Penta
As a former customer of Penta and thus as a data subject from a data protection perspective, you have the opportunity to exercise your rights as a data subject under the General Data Protection Regulation (GDPR).
To do so, send us a letter in writing to
Qonto Services GmbH
Recht & Datenschutz Penta
Warschauer Platz 11-13
10245 Berlin
Please note that Penta has legally terminated all customer contracts and closed the corresponding accounts.
Since Penta no longer maintains any active customer relationships, your personal data - which is not subject to any legal retention obligations - has been deleted. With the exception of data that must be archived, there is no longer any active processing of personal data at Penta. Remaining data is retained unchanged in archives exclusively for storage purposes until its planned deletion.
A request for deletion would not lead to any further deletion, as data that can be deleted has already been deleted and remaining data is automatically deleted after the legal deadline has expired.
This also applies to your data that falls under the joint area of responsibility with our partner Solaris SE.
Legal enquiries to Solaris SE
Penta is terminating its partnership with Solaris SE until the end of the year.
Therefore, for privacy enquiries, to report fraud, or to file a complaint with Solaris SE, please click here and use Solaris SE's contact options.
For more information on data protection and the Solaris SE data protection officer, please click here.