Premium support for all customers
Our customers are at the heart of our company. We want you to enjoy friendly and professional support every step of the way. Work together with us to request new features and help us make the product better.
EASY TO REACH
Competent help every day
- You choose: Talk to us via email, phone, or social media
- We speak German, English, and Italian
- Join our Penta Slack Community to talk to the whole Penta team
Working with Penta is easy
- You will have your own relationship manager
- Your problem is our problem. We own it and that means we take care of the solution
- We speak your language – no hiding behind banking or legal jargo
BUILD PENTA WITH US
Request new features and help us innovate
- Easily request features online, suggest improvements talking to our support
- Exchange ideas with fellow entrepreneurs on our Penta Slack community
- Follow our open product roadmap, so you can track our developments easily
It’s all about the people. Our team consists of people who had hands-on business experience in the past and can easily understand your problems and challenges. We also run state-of-art training for our support team to help them solve every case faster and better.
At the same time, Penta operational setup is different from other banks. We have a proprietary support interface that allows us to solve most of the common issues in minutes without having to involve tech or other help.